我这个博客是搭建在infinityfree的免费平台上,不过也只是刚刚开始而已,啥都没有的一个空白博客,在昨天10月19日上午的时候我正在设置我的博客,突然发现无法设置,会出现奇怪的错误信息,刷新之后出现403错误,同时FTP也无法登录,并且很久没有恢复,后来去官方论坛 https://forum.infinityfree.net/ 上搜一下有没有类似错误,发现有好几个新的帖子,都是说网站无法访问的,如https://forum.infinityfree.net/t/403-access-denied-cant-login-to-ftp-file-manager/84719 ,这个是回复相对较多的,再后来官方也发布了通告 https://forum.infinityfree.net/t/various-website-ips-down-no-ftp-file-manager-access/84741 ,再后来一直到20日上午的时候发现我的网站恢复了,说是一个存储节点故障引起的,以下是公告的翻译:
各种网站IP关闭,无法访问FTP /文件管理器
自今天(10月19日)早上6:15 UTC左右以来,大量网站IP似乎已关闭。文件访问也不可用。
哪些组件受此问题影响
大约40%的网站似乎受到影响。IP 列表太长,无法在此处列出。
您可能会看到哪些问题
这些服务器上的网站已关闭。您可能会看到的问题各不相同,但此时,网站似乎显示不同类型的连接超时错误。
这些服务器上的文件访问似乎也已关闭。这将表现为各种问题,例如:
- FTP访问不起作用,您可能会看到错误“421主目录不可用”。
- 文件管理器不工作。
- 软件和各种其他控制面板功能,涉及修改文件不起作用。
何时解决此问题
我们正在尽最大努力尽快解决这些问题。不幸的是,我们没有足够的细节来说明这将持续多久。
你能做些什么来解决这个问题
目前,没有已知的解决方法。
我们已意识到此问题,并正在尽最大努力尽快解决此问题。
我完全理解这可能会导致混乱,您将有其他问题。我很乐意提供任何信息来帮助您。
但是,为了保持本主题的内容干净,清晰和简洁,我要求您仔细阅读中断通信规则在发布之前。
简而言之:
- 请保留本主题中有关中断的帖子,以及本主题之外的所有非此中断的帖子。
- 请仅发布尚未回答的相关问题。提出诸如“何时修复此问题”之类的明显问题可能很有说服力,但是一旦我们知道,此类基本信息将立即放入此消息中。
- 请仔细检查已知症状和受影响的组件。
- 如果您使用的是受影响的组件,则几乎肯定会受到中断的影响。如果是这样,请不要简单地说您受到影响,这无助于更快地恢复您的服务。
- 如果您不在受影响的组件上,但确实遇到了所有症状,请在下面说出来,以便我们检查我们的列表是否不完整。
- 如果您没有遇到所有列出的问题,并且不在已知受影响的组件上,则您遇到的问题很可能与此中断无关。如果是这样,请在“托管支持”类别中创建一个新主题,并在其中描述问题。
- 如果您说您受到中断的影响,请始终包含您的网站 URL。如果您不说出您的哪些网站受到影响,我无法检查您是否受到中断的影响。
不遵守这些规则的帖子可能会被删除,恕不另行通知。这是为了确保阅读本主题的每个人都可以轻松获得所有相关信息。
以上是公告的内容,后来在网站恢复之后的一些回复:
问题来源:
我被告知问题是由其中一个似乎出现故障的存储节点的问题引起的。为了解决此问题,数据正在迁移到不同的服务器。没有关于何时完成的预计到达时间,但可能需要一段时间(从几个小时到几天,取决于情况)。
没有证据表明任何数据已经或将因此而丢失。
请耐心等待,直到此问题得到解决。您的帐户文件将退还给您,您的网站将被恢复。请避免进行任何不必要的备份或迁移,因为这只会在存储服务器上产生更多负载并减慢实际解决方案的速度。
基本解决了问题
有关该问题的延迟更新。
从 10 月 19 日 17:00 UTC 左右开始,大多数网站 IP 重新上线,到 21:30 所有网站 IP 都已上线。
我检查了几个我知道受此影响的网站,它们似乎都完全启动并再次运行,所以我认为这意味着问题在昨天晚上得到解决!
如果仍然有人遇到与此中断相关的问题,请在下面回复。请描述您所看到的内容,并清楚地说明您的网站URL(或至少您的主机帐户用户名),以便我们进行检查。
英文原文:
Various website IPs down, no FTP/File Manager access
Since around 6:15 UTC this morning (Oct. 19), a large number of website IPs appear to be down. File access is also not available.
Which components are affected by this issue
Around 40% of all websites appear to be affected. The list of IPs is too long to be practical to list here.
What issues may you see
Websites on these servers are down. The issue you may see vary, but at this time, the websites appear to show Connection Timed Out errors of varying kinds.
File access on these servers also appears to be down. This will manifest itself as various issues, such as:
- FTP access not working, you may see the error “421 Home directory not available”.
- File manager not working.
- Softaculous, and various other control panel features that involve modifying files not working.
When will this issue be resolved
We are doing our best to get these issues resolved as soon as possible. Unfortunately, we don’t have enough details to tell how soon that will be.
What can you do to fix this
At this time, there are no known workarounds.
We are aware of the issue and are doing our best to get this resolved as soon as possible.
I completely understand that this may cause confusion and you will have additional questions. I am happy to provide any information I have to help you.
However, to keep the contents of this topic clean, clear and concise, I ask that you carefully read the Outage Communication Rules before posting.
In a nutshell:
- Please keep the posts about the outage in this topic, and all posts not about this outage outside of this topic.
- Please post relevant questions only that have not been answered yet. It may be compelling to ask obvious questions like “when will this be fixed”, but basic information like that will be put in this message as soon as we know it.
- Please carefully check the known symptoms and affected components.
- If you are on the affected components, you are almost certainly affected by the outage. If so, please refrain from simply stating you are affected, it does not help get your service back up faster.
- If you are not on the affected components but do experience all of the symptoms, please say so below so we can check if our list is incomplete.
- If you do not experience all listed issues and are not on the components that are known to be affected, the issue you are experiencing is most likely not related to this outage. If so, please create a new topic in the Hosting Support category and describe the issue there.
- If you say you are affected by the outage, please always include your website URL. I can’t check if you are affected by the outage if you don’t say which of your websites is affected.
Posts that do not follow these rules may be deleted without warning. This is to help ensure that all the relevant information is easily available to everyone reading this topic.
以上是公告的内容,后来在网站恢复之后的一些回复:
问题来源:
I’ve been told the problem is caused by an issue with one of the storage nodes that appears to be malfunctioning. To fix this issue, data is being migrated to different servers. There is no ETA on when this will be done, but it may take a while (from a few hours to a few days, depending on how it goes).
There is no evidence that any data was or will be lost because of this.
Please be patient until this issue is resolved. Your account files will be returned to you and your website will be brought back up. Please avoid doing any unnecessary backups or migrations, as this will only generate more load on the storage servers and slow down the actual solution.
基本解决了问题
A delayed update regarding the issue.
Starting October 19 around 17:00 UTC, most website IPs came back online again, and by 21:30 all website IPs are up.
I checked a few websites I know that were affected by this and they all seem to be completely up and running again, so I think that means the issue was resolved yesterday evening!
If there are still people experiencing problems related to this outage, please reply below. Please describe what you are seeing and clearly state your website URL (or at least your hosting account username) so we can check it.
PS:这篇文章并没有发表在上一个博客里面,由于各种原因,只是写完了第一段保存草稿之后,就到甲骨文的VPS上重新搭建了一个WordPress,然后将上一个博客导出后再导入到新博客,之后才将全文补充完整。
